PRIVACY POLICY

Introduction

Swastik Enterprises is committed to protecting the privacy and confidentiality of personal information collected through our website and business operations. This Privacy Policy explains how we collect, use, store, protect, disclose, and retain personal information in accordance with applicable laws and industry best practices.

Scope

This policy applies to website visitors, customers, prospective customers, suppliers, business partners, employees, and other individuals whose personal information is processed by Swastik Enterprises.

Information We Collect

We may collect your name, contact information, postal address, email address, telephone number, call recordings, correspondence, and information voluntarily submitted through forms or customer interactions. We may also collect publicly available information where appropriate.

Sources of Information

Information may be collected directly from you through telephone, email, web forms, website interactions, customer support, call recordings, our clients where services are provided on their behalf, publicly available sources, and authorized third parties.

Purpose of Processing

We process personal information for customer service, internal record keeping, service delivery, regulatory compliance, identity verification, complaint resolution, payment processing, legal obligations, business improvement, and information security.

Information Security

We maintain administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. Workforce background verification, controlled access, IT security monitoring, and confidentiality obligations support our security framework.

Data Retention

Personal information is retained only for as long as necessary to fulfil business, contractual, legal, and regulatory obligations. Unless otherwise required by law, information may be retained for up to seven years before secure disposal.

Your Rights

Where applicable, individuals may request access, correction, updating, or deletion of their personal information, subject to legal and contractual limitations.

Third-Party Websites

Our website may contain links to third-party websites. Swastik Enterprises is not responsible for the privacy practices or content of external websites.

Policy Updates

This Privacy Policy may be updated periodically. The latest version published on our website supersedes previous versions.

Contact Us

For privacy-related questions, requests, or complaints, please contact:

George C

Compliance & Regulatory Head | Swastik Enterprises, Hyderabad
Email: grievance@swastikentps.in
Phone: +91 9494297981